Privacy Policy

Who this policy is for, and our approach to children

Snuggletale is intended for parents and guardians. An adult creates the account and provides the small amount of child context used to personalize a story. The app is not directed to children, and we do not knowingly allow children to create accounts or provide their own information.

Consistent with the U.S. Children's Online Privacy Protection Act (COPPA) and similar laws, we do not knowingly collect personal information directly from children under 13. The limited child context used to personalize a story (a nickname, an age range, and a few interests) is provided and controlled by the parent, who can review, change, or delete it at any time. If you believe a child has provided us personal information directly, contact us at hello@snuggletale.app and we will delete it.

Information you provide

• Account: when you use a supported sign-in provider, we receive your email address and, if you share it, your name and profile photo. We verify the sign-in token but never receive or store your password.
• Child context for a story: a first name or nickname, an age range (for example 2-3, 4-5, 6-8, 8+), and a few interests. This personalizes the story and keeps it age-appropriate. You choose what to enter, and you may use an initial or made-up name.
• Cast you add: names and relationships you choose for family members, friends, or pets you want to appear in a story.
• Optional story idea: free text you can add to guide a story.

Information collected automatically

• Purchase and subscription status from our purchase infrastructure, used to unlock and restore features.
• Product usage events, such as story created, played, or saved, to improve the app. Our first-party product analytics do not use advertising identifiers, IP-based location, or session replay. Advertising measurement is separate and described below.
• Install and attribution data, including device and installation identifiers, IP address, app version, and limited app activity, processed by AppsFlyer to understand which channels bring new families. We do not include child names, interests, story text, voice recordings, or other child context in attribution events.
• A device identifier we generate, used to manage the free-create allowance and to link a guest setup to your account when you sign in.
• Crash and error diagnostics to find and fix problems.

What we deliberately do NOT collect

• No child photos, faces, or likeness uploads.
• No child biometrics and no child voice recordings.
• No precise date of birth — only an age range.
• No child contact information (no phone number, address, or child email).
• No ads inside Snuggletale. We never use a child's details to profile or target them.

How stories are generated

To create a story, we send only the necessary personalization details above to specialized AI and media-processing service providers and receive story text, illustrations, and narration audio in return. We do not send your email or precise identity for story generation.

• Story planning and text generation may process the nickname, age range, interests, any cast, and optional idea.
• Illustration generation may process scene descriptions and curated character art.
• Speech synthesis processes the finished story text and your selected narrator setting.
• The finished story, including text, images, audio, and caption timings, is stored in our cloud backend so you can replay it on your devices.

How we use information

• To create, narrate, save, and replay your stories.
• To manage your account, subscription, and free-create allowance.
• To send the notifications you opt into, such as a bedtime reminder or a story-ready alert.
• To measure activation and quality, fix crashes, and improve the product.
• With your permission on iOS, to measure and improve our advertising outside Snuggletale.

Sharing and service providers

We do not sell personal information for money. We share data as needed with service providers that support authentication, purchases, AI generation, speech synthesis, model routing, cloud storage, analytics and diagnostics, attribution, and notifications. These providers process data under their applicable terms and our instructions where required. Optional advertising measurement involves the additional sharing described below. We may also disclose information if required by law or to protect rights and safety.

Optional advertising measurement on iOS

On iOS, we ask for permission through Apple's App Tracking Transparency prompt before enabling user-level sharing with advertising partners. If you allow tracking, AppsFlyer may share device identifiers (including the advertising identifier), IP address, an opaque adult account or installation identifier, and limited events such as app opens, story creation, trials, and subscriptions with our enabled advertising partners, Meta and TikTok. Subscription events may include the product, price, and currency. These partners may combine this information with information from other companies to attribute installs and activity to our ads and improve their delivery.

We do not send child context, story content, voice recordings, your name, or your email to advertising partners through this integration. If you decline, we keep user-level partner sharing disabled in the app. First-party product analytics, purchase processing, and privacy-preserving aggregate attribution may still operate. Your choice does not affect access to stories, purchases, or other app features.

You can change your choice in iOS Settings under Privacy & Security, then Tracking. We check your permission again when you return to the app. Withdrawal stops future consent-based sharing; it does not undo sharing that already occurred. Contact hello@snuggletale.app to request access or deletion, or to exercise applicable privacy rights. Where applicable law treats advertising sharing as a sale or sharing of personal information, you may opt out by declining or withdrawing tracking permission.

Data retention

We keep your account and saved stories so you can replay them, until you ask us to delete them or you delete your account. If your account contains a voice created during an earlier test, you can still delete it in the app. Deleting your account removes the child context you provided.

Parental choices and your rights

• Review, change, or delete the child context and cast you have entered, in the app.
• Delete any previously created voice that remains on your account.
• Manage or turn off notifications in the app or your device settings.
• Decline or withdraw optional iOS advertising tracking in your device settings without losing app features.
• Request access to, correction of, or deletion of your data, or deletion of your account, by contacting hello@snuggletale.app.
• Manage or cancel your subscription through your App Store account.

International users

Snuggletale is operated from and processed by service providers that may be located in different countries, including the United States. Where required, we rely on appropriate safeguards for international transfers. By using the app you understand your information may be processed in these locations.

Changes to this policy

We will update this page when our practices change and revise the date above. Material changes will be highlighted in the app where appropriate.

Contact

Snuggletale is operated by Dymolabs. For privacy questions, data requests, or COPPA-related concerns, contact us at hello@snuggletale.app.